Terms & Conditions

Please read this legal document carefully. This company provides a personalized online fitness community and related products, services, content, and features through the following channels. These Terms constitute a binding agreement between you and us.

Please read carefully: These Terms contain a binding arbitration agreement and a class action waiver (Section 20). Please read it carefully, including your right (if applicable) to opt out of arbitration. Except for certain types of disputes described in Section 20 below or where prohibited by law, by agreeing to these Terms, you expressly agree that disputes between you and us will be resolved through binding individual arbitration, and you hereby waive your right to participate in a class action or class arbitration.

If you do not wish to be bound by these Terms, you may not access or use the Services. Certain features of the Services may be subject to additional terms and conditions specified from time to time; your use of those features of the Services is subject to those additional terms and conditions, which are incorporated herein by reference.

  1. Eligibility Requirements
    Membership Holder Age Requirement. You must be at least 18 years old, or the age of legal majority in your jurisdiction of residence, to purchase a membership subscription and become a Membership Holder (as defined in the Membership Terms).

Age Requirement. You must be at least 13 years old to become a Member (as defined in the Membership Terms). If you are the parent or legal guardian of a Member or Free Account holder under the age of 18, you are bound by these Terms and are responsible for that Member’s or Free Account holder’s activity on the Services because you permitted them to use the Services.

  1. License to Use the Services
    License. Subject to your compliance with these Terms, and only for the duration that we permit you to access and use the Services, we grant you a limited, non-transferable, non-exclusive, revocable right and license to access and use the Services for your personal, non-commercial purposes. This right may not be transferred or sublicensed to any other person. This license includes the right to view the content provided on the Services (as defined below) and to download one copy of the application to any single device for your personal, non-commercial home use, provided that you retain all copyright and other proprietary notices. This license is conditioned upon your agreement to and compliance with the Intellectual Property and DMCA Policy, which forms part of these Terms. This license will remain in effect unless you violate these terms or you or we terminate this license.

Restrictions. Unless expressly permitted in writing by an authorized representative, you may not copy, distribute, sell, transfer, create derivative works of, decompile, reverse engineer, or disassemble the Services, nor may you take any action that interferes with or damages the Services. Unless otherwise provided in writing, copying or modifying any content, using content to train artificial intelligence models or systems, or using content for any purpose other than your personal, non-commercial use, including using any such content on any other website or networked computer environment, is strictly prohibited. All rights not expressly granted in these Terms are reserved.

  1. Privacy
    Please see the Privacy Policy for more information on:

What information we may collect about you;
How we use that information; and
With whom we share that information.

  1. Membership Requirements and Registration
    To enjoy the full features of the Services, you must register as a member and enter into a subscription agreement to access our live and on-demand courses, content, and features (hereinafter referred to as “Subscription”). Your Subscription is also subject to the Membership Terms. You must provide complete and accurate registration information and complete the subscription process, and notify us of any changes to your information. If you fail to update your account information promptly, we may have to suspend or terminate your subscription.

Studio Courses and Membership. Participation in our studio live courses requires a separate payment, which is separate from the subscription fee for online content. You must register an account on our studio website to register for studio courses and/or purchase studio membership, but a subscription is not required. For more information on studio course packages and membership, please visit our studio website.

Personal Profile and Images. You may not use the name of another person or any name, location, or other publicly available personal profile information or images that infringe on the rights of a third party, violate the law, or are offensive, obscene, or otherwise objectionable.

Account Security. You are responsible for all activity that occurs under your account, including the activity of any unauthorized users. You may not allow others to use your account; this includes providing your username and password to third-party developed applications to connect to your account for any reason. You must protect the confidentiality of your password, and if you are using a device that others can access, please log out of your account after using the Services. If you discover unauthorized access to your account, please immediately change your password and notify our support team. 5. Membership Structure and Fees
Information regarding current studio membership and subscription requirements will be provided on the website and/or otherwise through the services. Features and pricing are subject to change.

  1. Sale of Products, Services and Memberships
    We accept orders for smart fitness products, such as all models of bicycles, treadmills, or rowing machines, as well as other equipment, memberships (as defined in the Membership Terms), apparel, and accessories, which may be purchased through the website or retail showrooms. Unfortunately, we cannot guarantee the availability of all products. Please note that products, services, and other information provided are subject to change or correction without notice. All products and services are subject to our End of Product Life Policy. Furthermore, advertising images, graphics, and charts are for illustrative purposes only and may not accurately reflect the actual availability of products or components. Colors, styles, and other variations shown are for illustrative purposes only and are subject to change without notice. We will correct any errors we discover as soon as possible and reserve the right to withdraw any published offers and correct any errors, inaccuracies, or omissions.

Unless otherwise specified at the time of purchase, you must pay for the products at the time of placing your order. All ordered products will be delivered to the shipping address you provide. We reserve the right to cancel your order at any time for any lawful reason before product delivery and receipt of your full payment, provided that if we cancel your order, we will refund any fees you have prepaid. We may send you an order confirmation and/or proof of purchase via the website or to your email address, and after your payment has been processed, to your email address. For more information about products, please see our Connected Fitness Products and Accessories Limited Warranty and Return Policy. The return policy for apparel products applies.

Whether for yourself or a third-party recipient, your ordered membership, membership activation code, gift membership, or promotional membership (as defined in the Membership Terms) is subject to additional terms and conditions, including the Membership Terms and all other notices received by you and/or the third-party recipient, whether posted on the website or in any confirmation receipt or other email related to your purchase of the membership, activation code, gift membership, or promotional membership.

  1. Termination; Account Deletion
    Term. These Terms and Conditions are effective from the date you first use the Service and remain in effect as long as you maintain an account with us and/or continue to use the Service.

Termination. We may, at our sole discretion, suspend, disable, or delete your account (or any part thereof) for any lawful reason, or block or remove any user content you submit (as defined below), including if we determine that you have violated these Terms and Conditions, or that your conduct or user content may harm our reputation or goodwill. We may prevent you from accessing the Service to prevent you from re-registering.

Effect of Termination/Account Deletion. Upon termination of these Terms and Conditions, all licenses granted will also terminate. The following sections will survive termination: Privacy (Section 3), User Content (Section 8), Indemnification (Section 12), Disclaimer (Section 15), Limitation of Liability (Section 16), Security Warnings (Section 17), Intellectual Property (Section 18), Arbitration Requirement and Class Action Waiver (Section 20), Governing Law and Jurisdiction (Section 21), and all general provisions. If an account is deleted for any reason, user content may no longer be available, and we are not responsible for the deletion or loss of such user content. For clarity, if you cancel your subscription or your subscription is terminated for any reason, you will not have access to all live and on-demand courses and any other content or features provided through the Service. We may, at our sole discretion, provide very limited content or features to non-subscribing users from time to time, and any use of such content is subject to these Terms and Conditions.

  1. User Content
    “Content” means text, graphics, images, music, software, audio, video, works of any kind, and information or other materials that are posted, generated, provided, or otherwise made available through the Service. “User Content” means any content provided by users (including you) and made available through the Service. Content includes, but is not limited to, User Content.

Any User Content, whether publicly posted or privately transmitted, is the sole responsibility of the creator of such User Content. You represent that all User Content submitted by you or on your behalf is accurate, complete, and up-to-date, and complies with these Terms and Conditions and all applicable laws, rules, and regulations. You acknowledge that you access all content (including User Content) through the Service at your own risk, and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. To the maximum extent permitted by law, we make no representations, warranties, or guarantees regarding any content you access through the service.

  1. Member Interaction and Transactions with Third Parties
    When interacting with other members, you should exercise caution and use common sense to protect your safety and property, just as you would when dealing with strangers. Your participation in, communication with, or personal or business transactions with any third party found through the Service, whether involving payment or delivery of specific goods and services, donations or fundraising activities, and any other terms, conditions, representations, or warranties associated with such transactions, are solely between you and that third party. You agree that we are not responsible for any losses, damages, injuries, or any other matters arising from such transactions. Furthermore, when you visit any of our studios or attend classes, please note that we are not responsible for any lost or stolen items, and visitors, guests, and members must abide by the studio’s current policies and the instructions of studio staff and representatives.
  2. Indemnification
    You agree to indemnify, defend, and hold harmless [Company Name] and its directors, officers, employees, and agents from and against any and all claims, damages, losses, and expenses arising out of or related to:

Your activities on the Service,
Any user content submitted by you or on your behalf,
Your breach of these Terms.

  1. Third-Party Software and Applications
    Downloading and/or installing any unauthorized third-party software and/or applications on any hardware constitutes a breach of these Terms; any such download or installation is at your own risk and may void any applicable warranties or support commitments.
  2. Third-Party Links and Content
    The Service may contain links that, when clicked, will take you away from the Service you are currently accessing and to websites or applications operated by third parties. To provide these services, certain data may be received or provided to ensure compatibility and access (for more information on how we handle data, please see our Privacy Policy). We have no control over any third-party websites and may not have reviewed or approved the content on them. We are not responsible for the legality, accuracy, or inappropriateness of any content, advertising, products, or other materials on any such third-party websites. You acknowledge and agree that we shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your access to or use of any links, content, goods, or services on these third-party websites.
  3. Modifications
    We may update these Terms at any time at our sole discretion. If there are any updates, we will notify you by posting the updated terms on the website and/or service (as indicated by the “Last Updated” date at the top of this page). The modified terms will be effective from the date of posting. Please be sure to carefully read each updated version of the terms before using the service. If you continue to use the service after we post the updated terms, you agree to be bound by the updated terms. If you do not agree to be bound by the updated terms, then, except as otherwise provided in Section 20(9) “Effect of Changes on Arbitration,” you may not continue to use the service. Because the service is constantly evolving, we may, at our sole discretion, change or terminate all or any part of the service at any time without notice.

14.GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

For any inquiries, please contact us:

Company Name: Lizhu Network Technology Limited
Company Address: RM 701, UNIT 108, 7/F, TWR B NEW MANDARIN PLAZA 14 SCIENCE MUSEUM RD TSIM SHA TSUI HONG KONG
Email: [email protected]